Service Maintenance

Maintenance at NovaTOTS Ensuring Performance and Security

At NovaTOTS, we prioritize the ongoing maintenance of both our software and hardware to ensure that schools and parents benefit from optimal system performance, security, and reliability. Our comprehensive maintenance processes are designed to keep your systems running smoothly and securely at all times.

System & Server

System and Server Maintenance

We provide regular system, server, and data maintenance to ensure the highest level of performance and security. This includes

Preventive
Maintenance

Our engineers proactively monitor the system, apply necessary updates, and anticipate potential issues to prevent them before they impact your operations.

Security Updates and Patches

We periodically apply security patches and updates to ensure that our systems are protected from vulnerabilities and comply with security standards.

Performance Optimization

Continuous monitoring and optimization efforts ensure that our systems operate efficiently, even as our user base grows. Our systems are highly flexible.

Equipment Maintenance at Customer Sites

In addition to maintaining our software, we also manage the physical equipment deployed at customer sites. Our Standard Operating Procedures (SOPs) ensure that.

All equipment is regularly inspected and maintained to ensure system continuity and security.

Preventive checks are carried out to identify potential issues before they disrupt the system.

Support to troubleshoot and handle hardware issues as they arise, to ensure minimal downtime.

Proven Track Record

We have successfully maintained thousands of deployments across various regions for many years. Our well-defined SOPs ensure that.

Our Solutions Include

Systems maintain high uptime and stability, providing continuous service to schools.

The security of both data and equipment is preserved, ensuring peace of mind for school administrators and parents alike.

At NovaTOTS, our dedication to maintaining both the systems and the equipment in top condition is central to our promise of delivering reliable, secure, and high-performance solutions for schools and parents.

As a parent, NovaTOTS gives me complete peace of mind. being able to watch live video feeds of my daughter's classroom and receiving real-time updates on her attendance reassures me every day. The system is easy to use and I feel much more connected to her school experience

I love how NovaTOTS keeps me informed about my child's day. The medication reminders and approval system are particularly useful, and the AI-powered photo sharing means I never miss out on those special school moments. The platform makes it so much easier to stay engaged with the school, and I'm really happy with the security features.

NovaTOTS has completely transformed how I manage my classroom. The secure messaging platform has made it easy to communicate with parents, and the automated phote management system saves me so much time. It's a game-changer for teachers who need to focus on teaching rather than administration.

Since implementing NovaTOTS, our school operation have become much smoother. The automated attendance tracking and secure pickup system have greatly improved our security and efficiency. Parents love the live video feeds, and it has truly helped us build trust with them. I highly recommend NovaTOTS to any school looking for a reliable management solution.